Open a case

Open a case

Tell the bureau what you have. You'll hear back within 3 business days.

Case type
The unit
Photographs (optional)

After you submit, email photographs to bureau@aparat.audio with your name and the make and model.

Delivery
You

Submission is an inquiry, not a commitment. Acceptance is confirmed in writing.

Shipping a unit

  1. Double-box it.
  2. At least 2 inches of foam on every side.
  3. Remove tubes and pack them separately.
  4. No loose accessories.
  5. Include your case number.

Ship to: 3575 Bigelow Blvd., Pittsburgh, PA 15213

Return shipping is quoted with the estimate.